Dec 31, 2025 Scheduled System Upgrade | JIA Website & Online Store Service Interruption

To provide a more stable and secure website experience, we will be carrying out a system upgrade. The JIA official website and online store will be temporarily unavailable during the period below:

📅 Service Interruption Period

From December 31, 2025 (Thu), 21:00 (GMT+8)

Estimated duration: 24 hours

(Service may resume earlier if the upgrade is completed ahead of schedule.)

📌 Affected Services

• JIA official website and JIA online store will be temporarily unavailable
  (a 404 page may appear)

• Online shopping and member login functions will be suspended

• Customer service email will be temporarily unavailable
  (incoming mail may be returned during this period)

📞 Customer Support During the Interruption

If you need assistance, please contact us via the following non-email communication or instant messaging channels:

• LINE Official Account: @jiainc
  or via this link: https://reurl.cc/E4EE4v

• Facebook Page: https://www.facebook.com/JIA.Inc/

• Instant messaging channels (Assigned PM / Account Manager)

🎁 Service Compensation & Member Benefits

To thank you for your understanding and support, members who complete registration before December 31, 21:00 will receive NT$500 shopping credit after the website service is restored.

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If you are not yet a member, we welcome you to complete your registration before December 31, 21:00, so you can enjoy the same member shopping credit after the site reopens.

We apologize for any inconvenience caused and sincerely appreciate your patience and support.